Support

Get help with PsiGuard.

We're a small team building in active beta. The quickest answers are usually in the guides below — and when you need a person, one email reaches us directly.

Talk to a human

Email us.

One inbox, read by the people who build PsiGuard. Whether it's a bug, an odd result, a billing question, or an idea — send it here.

We read every message.

We're small and in active beta, so give us a little time to get back to you. The more detail you include, the faster we can help.

[email protected]

Prefer your own email app? Write to us directly at [email protected].

Already a beta user? Replying to your welcome email reaches this same inbox — whichever is easier.
Help us help you

Reporting an odd result.

PsiGuard reacts to the shape of a conversation, so a single screenshot rarely tells the whole story. When something looks off, this is what lets us reproduce it quickly:

  • What you asked. The prompt — and the turns leading up to it, since PsiGuard reads a conversation as a trajectory.
  • What you expected vs. what you saw. A sentence on each is plenty.
  • Your model setup. Whether you're using a model PsiGuard provides or your own key — and which provider, if it's yours.
  • Roughly when it happened. The date and time help us line it up with our logs.
  • A screenshot of the chart, if you have one. Helpful, never required.
One thing to leave out: never paste an API key, password, or other secret into an email. We'll never ask for one.
About the beta

Your reports shape it.

PsiGuard is in active beta, and the rough edges you find genuinely steer what we fix next — so please do write in. One reminder worth repeating: PsiGuard is a structural monitor, not a guarantee of correctness. Treat its readings as a signal to look closer, not a verdict on truth.

Back to home